Returns and Refunds
For a return or refund request, contact our Contact page and include your order number, the item involved, and the reason for the request. Do not send products back before receiving return instructions.
Return eligibility and period: Return terms will be confirmed by customer support and applicable consumer law; please ask before purchasing.
Refund processing: Approved refunds are normally sent to the original payment method. The timing will be confirmed when approved.
Nothing in this policy affects your statutory consumer rights.